{"id":3128,"date":"2021-04-08T15:02:05","date_gmt":"2021-04-08T13:02:05","guid":{"rendered":"https:\/\/www.tidsupport.se\/kb2\/?p=3128"},"modified":"2021-07-06T11:43:07","modified_gmt":"2021-07-06T09:43:07","slug":"inga-nya-stamplingar-registreras","status":"publish","type":"post","link":"https:\/\/www.tidsupport.se\/kb2\/frobergs\/tm-600\/pc\/inga-nya-stamplingar-registreras\/","title":{"rendered":"Inga nya st\u00e4mplingar registreras p\u00e5 datorn \/ Enheten \u00e4r inte ansluten i programvaran, vad \u00e4r fel?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3128\" class=\"elementor elementor-3128\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a1cbac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a1cbac\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-661d8bf\" data-id=\"661d8bf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69cc58c elementor-widget elementor-widget-button\" data-id=\"69cc58c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-size-xs\" role=\"button\" id=\"back-btn\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Tillbaka<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-ebe4247\" data-id=\"ebe4247\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-26fd374\" data-id=\"26fd374\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-9a642bc\" data-id=\"9a642bc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e6a4f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e6a4f0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-06c958f\" data-id=\"06c958f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-25213e5 elementor-widget elementor-widget-spacer\" data-id=\"25213e5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8c25694 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8c25694\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-528696c\" data-id=\"528696c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d22649 elementor-widget elementor-widget-text-editor\" data-id=\"8d22649\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><em>OBS! Denna guide g\u00e4ller f\u00f6r de fall n\u00e4r terminalen och datorn d\u00e4r programvaran \u00e4r installerad \u00e4r anslutna till samma lokala n\u00e4tverk. K\u00f6r ni enheten via VPN tunnel, kan ni ta hj\u00e4lp av denna guide f\u00f6r fels\u00f6kning och er IT-ansvarige. Vi l\u00e4mnar inte support p\u00e5 l\u00f6sningar d\u00e4r VPN anslutning mellan terminal och programvara anv\u00e4nds.<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-92b1e38 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"92b1e38\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e40ab3\" data-id=\"1e40ab3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4eafa37 elementor-widget elementor-widget-spacer\" data-id=\"4eafa37\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96a683c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96a683c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2686a30\" data-id=\"2686a30\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e1d1fe8 elementor-widget elementor-widget-text-editor\" data-id=\"e1d1fe8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Om ni tidigare har f\u00e5tt in st\u00e4mplingar registrerade i programvaran och det pl\u00f6tsligt har slutat fungera, \u00e4r det absolut vanligaste att terminalen och datorn tappat kontakten p\u00e5 n\u00e4tverket.<\/p><p>St\u00e4mplingar som gjorts i enheten blir fortfarande registrerade och lagrade i enhetens egna interna lagringsutrymme. Vanligtvis \u00e4r det allts\u00e5 ingen orsak att f\u00e5 panik, om enheten fortfarande tar emot st\u00e4mplingar.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28695ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28695ce\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-096e65f\" data-id=\"096e65f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-726207c elementor-widget elementor-widget-text-editor\" data-id=\"726207c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Endast om ni skulle r\u00e5ka ut f\u00f6r n\u00e5got av f\u00f6ljande, finns risker med f\u00f6rlorade st\u00e4mplingar:<\/p><ul><li>Enheten g\u00e5r s\u00f6nder, t.ex slutar acceptera st\u00e4mplingar av personal som tidigare kunnat st\u00e4mpla, enheten h\u00e4nger sig, eller startar inte efter att ha st\u00e4ngts av.<br \/><br \/><\/li><li>N\u00e5gon med beh\u00f6righet har g\u00e5tt in i terminalens meny och raderat loggarna (detta kan \u00e4ven intr\u00e4ffa om menyn p\u00e5 er terminal \u00e4r ol\u00e5st f\u00f6r att ingen supervisor har lagts in).<br \/><br \/><\/li><li>Ni startar programvaran v\u00e4ldigt s\u00e4llan och har mycket personal som st\u00e4mplar v\u00e4ldigt frekvent. Risken med detta \u00e4r att \u00e4ven om terminalen har ett eget minne och detta scenario \u00e4r v\u00e4ldigt osannolikt, s\u00e5 \u00e4r givetvis minnet i terminalen inte helt obegr\u00e4nsat, utan kan givetvis bli fullt, varp\u00e5 de \u00e4ldsta st\u00e4mplingarna kan bli \u00f6verskrivna.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3be3c17 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3be3c17\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25c3431\" data-id=\"25c3431\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1de4948 elementor-widget elementor-widget-text-editor\" data-id=\"1de4948\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Obs!<\/strong> Innan ni b\u00f6rjar fels\u00f6ka f\u00f6r att hitta fel, s\u00e5 \u00e4r det \u00e4ven v\u00e4rt att n\u00e4mnas att om programvaran inte startas allt f\u00f6r ofta, kan det vara en lite l\u00e4ngre f\u00f6rdr\u00f6jning innan tider redovisas i programvaran.<\/p><p>Ibland kan processen ta upp till 5 minuter om datorn \u00e4r l\u00e5ngsam, ni har mycket anv\u00e4ndare som st\u00e4mplar m\u00e5nga g\u00e5nger per dag och det \u00e4r l\u00e4nge sedan ni startade programvaran.<\/p><p>Detta beror p\u00e5 att programvaran skall ta emot tiderna fr\u00e5n terminalen och j\u00e4mf\u00f6ra de tider som redan finns lagrade i programvarans databas, f\u00f6r att endast lagra tider som \u00e4r &#8221;nya&#8221;. Detta g\u00e4ller s\u00e4rskilt om ni har flera terminaler kopplade till samma programvara.<\/p><p>Har ni dock haft programvaran ig\u00e5ng i 5-10minuter utan n\u00e5gon f\u00f6r\u00e4ndring, g\u00e5r ni vidare och fels\u00f6ker enligt stegen nedan.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2cc5a9a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2cc5a9a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a245799\" data-id=\"a245799\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f36038 elementor-widget elementor-widget-spacer\" data-id=\"5f36038\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dd99bc3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd99bc3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6b3856d\" data-id=\"6b3856d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74e2fe8 elementor-widget elementor-widget-heading\" data-id=\"74e2fe8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fels\u00f6kningsteg:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e7f483 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0e7f483\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f7094c3\" data-id=\"f7094c3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbc16f2 elementor-widget elementor-widget-spacer\" data-id=\"bbc16f2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c8325a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c8325a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-00b4d17\" data-id=\"00b4d17\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db64165 elementor-widget elementor-widget-heading\" data-id=\"db64165\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Starta om terminalen<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17e15c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17e15c0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b7644ed\" data-id=\"b7644ed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b73c0f elementor-widget elementor-widget-text-editor\" data-id=\"9b73c0f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>I m\u00e5nga fall, framf\u00f6rallt n\u00e4r terminalen k\u00f6rs med tr\u00e5dl\u00f6st n\u00e4tverk (wifi), har vi konstaterat att en omstart av terminalen i m\u00e5nga fall avhj\u00e4lper problem med anslutningen. I ganska s\u00e4llsynta fall har detta \u00e4ven hj\u00e4lpt n\u00e4r enheten \u00e4r ansluten med n\u00e4tverkskabel.<\/p><p>Prova d\u00e4rf\u00f6r att starta om terminalen.<\/p><p>P\u00e5 TM-600 och TM-800 serien, brukar l\u00e4ttaste vara att koppla ur n\u00e4tadaptern ur v\u00e4gguttaget, v\u00e4nta n\u00e5gra sekunder och sedan plugga in n\u00e4tadaptern igen. <\/p><p>P\u00e5 dessa enheter finns \u00e4ven en liten knapp ovanf\u00f6r USB uttaget p\u00e5 v\u00e4nster sida av enheten, som kan tryckas in f\u00f6r att starta om enheten. Knappen n\u00e5s med t.ex en tandpetare. <\/p><p><strong>OBS<\/strong>! denna knappen p\u00e5 sidan av enheten p\u00e5minner om n\u00e5got som vanligtvis skulle anv\u00e4ndas som en &#8221;resetknapp&#8221; f\u00f6r fabriks\u00e5terst\u00e4llning, men p\u00e5 dessa enheter \u00e4r knappen till f\u00f6r omstart och \u00e5terst\u00e4ller inte enheten.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d567ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d567ef\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9b76e3e\" data-id=\"9b76e3e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac31bca elementor-widget elementor-widget-spacer\" data-id=\"ac31bca\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42dd6d0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42dd6d0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ff18f9\" data-id=\"2ff18f9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c33fec elementor-widget elementor-widget-heading\" data-id=\"6c33fec\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Kontrollera om enheten \u00e4r ansluten i programvaran.<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b1ae952 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b1ae952\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d399f27\" data-id=\"d399f27\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13b9bf5 elementor-widget elementor-widget-image\" data-id=\"13b9bf5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"245\" height=\"391\" src=\"https:\/\/www.tidsupport.se\/kb2\/wp-content\/uploads\/2019\/02\/A\u0308ndra-terminal-nerklippt_tm600.png\" class=\"attachment-large size-large wp-image-1856\" alt=\"\" srcset=\"https:\/\/www.tidsupport.se\/kb2\/wp-content\/uploads\/2019\/02\/A\u0308ndra-terminal-nerklippt_tm600.png 245w, https:\/\/www.tidsupport.se\/kb2\/wp-content\/uploads\/2019\/02\/A\u0308ndra-terminal-nerklippt_tm600-188x300.png 188w\" sizes=\"100vw\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-a8a2924\" data-id=\"a8a2924\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e4356e elementor-widget elementor-widget-text-editor\" data-id=\"5e4356e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Kontrollera om enheten \u00e4r ansluten i programvaran p\u00e5 datorn genom att g\u00e5 p\u00e5 menyn &#8221;\u00c4ndra&#8221; och &#8221;Terminal&#8221;.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-006cb5e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"006cb5e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8357198\" data-id=\"8357198\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8f9876f elementor-widget elementor-widget-text-editor\" data-id=\"8f9876f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Er terminal b\u00f6r finnas med i listan som visas, och statusen f\u00f6r terminalen b\u00f6r vara &#8221;Ansluten&#8221;.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2703604 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2703604\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-158d32e\" data-id=\"158d32e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1535fbb elementor-widget elementor-widget-image\" data-id=\"1535fbb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"525\" height=\"96\" src=\"https:\/\/www.tidsupport.se\/kb2\/wp-content\/uploads\/2021\/04\/Terminal_ansluten-1024x188.png\" class=\"attachment-large size-large wp-image-3134\" alt=\"\" srcset=\"https:\/\/www.tidsupport.se\/kb2\/wp-content\/uploads\/2021\/04\/Terminal_ansluten-1024x188.png 1024w, https:\/\/www.tidsupport.se\/kb2\/wp-content\/uploads\/2021\/04\/Terminal_ansluten-300x55.png 300w, https:\/\/www.tidsupport.se\/kb2\/wp-content\/uploads\/2021\/04\/Terminal_ansluten-768x141.png 768w, https:\/\/www.tidsupport.se\/kb2\/wp-content\/uploads\/2021\/04\/Terminal_ansluten-1536x282.png 1536w, https:\/\/www.tidsupport.se\/kb2\/wp-content\/uploads\/2021\/04\/Terminal_ansluten.png 1920w\" sizes=\"100vw\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5823078 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5823078\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0783eca\" data-id=\"0783eca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71c5303 elementor-widget elementor-widget-text-editor\" data-id=\"71c5303\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>OBS!<\/strong> st\u00e5r ni kvar i detta f\u00f6nster kan det h\u00e4nda att statusen under kortare intervaller visas som &#8221;Ej ansluten&#8221;. Detta \u00e4r inget ovanligt, dock skall det normalt sett inom n\u00e5gra sekunder \u00e5terg\u00e5 till &#8221;Ansluten&#8221;.<\/p><p>Om er terminal st\u00e5r som ansluten och ni har utf\u00f6rt ovanst\u00e5ende steg, kontaktar ni supporten p\u00e5 tid@frobergs.se f\u00f6r vidare instruktioner. St\u00e5r enheten som &#8221;ej ansluten&#8221;, g\u00e5r ni till n\u00e4sta steg.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-10b2880 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"10b2880\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b21add\" data-id=\"7b21add\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b12c18 elementor-widget elementor-widget-spacer\" data-id=\"6b12c18\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f6618b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f6618b7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5984b40\" data-id=\"5984b40\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2cbff5 elementor-widget elementor-widget-heading\" data-id=\"a2cbff5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Kontrollera att programvaran inte k\u00f6rs i flera instanser<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-513d493 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"513d493\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-00108fa\" data-id=\"00108fa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a438c21 elementor-widget elementor-widget-text-editor\" data-id=\"a438c21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Om nya st\u00e4mplingar har registrerats i terminalen och de inte visas i programvaran p\u00e5 datorn, brukar det vara b\u00e4st att b\u00f6rja med de enklaste stegen f\u00f6rst.<\/p><p>Kontrollera att du inte r\u00e5kat \u00f6ppna dubbla instanser av programvaran p\u00e5 samma dator.<\/p><p>Detta kan ske om:<\/p><ul><li>Det finns flera personer som anv\u00e4nder samma dator och har en egen inloggning till Windows. Om man i Windows har programvaran \u00f6ppen p\u00e5 sitt anv\u00e4ndarkonto och sedan l\u00e5ser datorn, antingen manuellt eller genom att datorn automatiskt l\u00e5st sig vid inaktivitet, och inte st\u00e4ngt programvaran innan, och n\u00e4sta anv\u00e4ndare loggar in med sin egna Windows inloggning och startar programvaran p\u00e5 sitt anv\u00e4ndarkonto.<\/li><li>Du har gl\u00f6mt eller missar att du redan \u00f6ppnat programvaran och sedan startar programvaran igen. t.ex dubbelklickar p\u00e5 genv\u00e4gen p\u00e5 skrivbordet, enkelklickar p\u00e5 genv\u00e4gen p\u00e5 startmenyn eller om du f\u00e4st en genv\u00e4g p\u00e5 aktivitetsf\u00e4ltet.<\/li><\/ul><div>Om du alltid \u00e4r ensam anv\u00e4ndare p\u00e5 datorn, eller \u00e4r helt s\u00e4ker p\u00e5 att du inte \u00f6ppnat dubbla instanser, g\u00e5r du till n\u00e4sta steg.<\/div><div>\u00c4r du d\u00e4remot os\u00e4ker, kan du enkelt utesluta detta genom att starta om datorn.<\/div><div><br \/>Det som kan ske om dubbla instanser av programvaran \u00e4r ig\u00e5ng, \u00e4r att tiderna endast uppdateras i ena instansen av programmet och ibland \u00e4r det d\u00e5 instansen i bakgrunden som uppdateras. Programvaran \u00e4r inte skapt f\u00f6r att k\u00f6ras i flera instanser samtidigt och hanterar d\u00e4rf\u00f6r detta d\u00e5ligt.<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04ef58e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"04ef58e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c805faa\" data-id=\"c805faa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3377911 elementor-widget elementor-widget-spacer\" data-id=\"3377911\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f63e9c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f63e9c9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f9483ff\" data-id=\"f9483ff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-974eb21 elementor-widget elementor-widget-heading\" data-id=\"974eb21\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Kontrollera datorns och terminalens anslutning till n\u00e4tverket<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58662a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58662a8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ac2ef8d\" data-id=\"ac2ef8d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ade95b1 elementor-widget elementor-widget-text-editor\" data-id=\"ade95b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Om ni f\u00f6ljt ovanst\u00e5ende steg och enheten visas som ej ansluten i er programvara, beh\u00f6ver ni f\u00f6rst och fr\u00e4mst kontrollera att er terminal och er dator \u00e4r anslutna till samma n\u00e4tverk.<\/p><p>Har ni t.ex en laptop eller dator d\u00e4r tr\u00e5dl\u00f6st n\u00e4tverk anv\u00e4nds, beh\u00f6ver ni kontrollera att er dator \u00e4r ansluten till r\u00e4tt tr\u00e5dl\u00f6sa n\u00e4tverk. \u00c4ven om datorn \u00e4r ansluten till internet, kan det betyda att ni \u00e4r p\u00e5 fel n\u00e4tverk. Har ni t.ex ett skyddat internt n\u00e4tverk och ett g\u00e4stn\u00e4tverk, s\u00e5 m\u00e5ste datorn och terminalen ligga p\u00e5 samma (oftast ert interna n\u00e4tverk).<\/p><p>Har ni datorn ansluten med kabel, kontrollerar ni att datorn \u00e4r korrekt ansluten och att n\u00e4tverkskabeln inte \u00e4r skadad.<\/p><p>\u00c4r terminalen ansluten med n\u00e4tverkskabel, kontrollerar ni s\u00e5 att n\u00e4tverkskabeln inte \u00e4r skadad och att den \u00e4r ordentligt ansluten i b\u00e5da \u00e4ndarna.<\/p><p>N\u00e4r ni gjort detta, rekommenderar vi att ni f\u00f6ljer guiden &#8221;Vi har bytt router\/internetleverant\u00f6r och beh\u00f6ver ansluta enheten p\u00e5 nytt. Hur g\u00f6r vi?&#8221;, d\u00e5 i stort sett samma steg g\u00e4ller f\u00f6r att kontrollera att enheten \u00e4r korrekt ansluten.<\/p><p>Skulle inte detta heller hj\u00e4lpa kontaktar ni tid@frobergs.se och beskriver ert problem. Skriv g\u00e4rna om ni f\u00f6ljt denna guide, s\u00e5 beh\u00f6ver vi inte kolla samma saker en g\u00e5ng till.<\/p><p>Guiden hittar ni h\u00e4r: <a href=\"https:\/\/www.tidsupport.se\/kb2\/frobergs\/tm-600\/tm-600-faq\/ny-router\/\"><span style=\"color: #0059a2;\">Vi har bytt router\/internetleverant\u00f6r och beh\u00f6ver ansluta enheten p\u00e5 nytt. Hur g\u00f6r vi?<\/span><\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a79c47 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a79c47\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f5d932e\" data-id=\"f5d932e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84fe2c2 elementor-widget elementor-widget-spacer\" data-id=\"84fe2c2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dea9dd3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dea9dd3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8672fb0\" data-id=\"8672fb0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-078d8ef elementor-widget elementor-widget-heading\" data-id=\"078d8ef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Rensa gamla n\u00e4rvarologgar \/ st\u00e4mplingar<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-24cd9dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"24cd9dc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-914ebac\" data-id=\"914ebac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a84765 elementor-widget elementor-widget-text-editor\" data-id=\"7a84765\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Om ni haft redan haft er st\u00e4mpelklocka en lite l\u00e4ngre tid (g\u00e4ller s\u00e4rskilt om ni dessutom har mycket personal som st\u00e4mplar frekvent), kan det vara l\u00e4mpligt att radera gamla &#8221;n\u00e4rvarologgar&#8221; (st\u00e4mplingar) i er enhet.<\/p><p>Finns mycket gamla n\u00e4rvarologgar i er enhet kan det orsaka att er enhet f\u00f6r \u00f6ver nya st\u00e4mplingar v\u00e4ldigt l\u00e5ngsamt eller inte alls.<\/p><p>Har ni nyligen (senaste halv\u00e5ret) skaffat er enhet, \u00e4r detta ingen trolig orsak. Men i annat fall f\u00f6ljer ni denna guide:<br \/><a href=\"https:\/\/www.tidsupport.se\/kb2\/frobergs\/tm-600\/tm-600-faq\/radera-gamla-narvarologgar\/\"><span style=\"color: #0059a2;\">Radera gamla n\u00e4rvarologgar<\/span><\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tillbaka OBS! Denna guide g\u00e4ller f\u00f6r de fall n\u00e4r terminalen och datorn d\u00e4r programvaran \u00e4r installerad \u00e4r anslutna till samma lokala n\u00e4tverk. K\u00f6r ni enheten via VPN tunnel, kan ni ta hj\u00e4lp av denna guide f\u00f6r fels\u00f6kning och er IT-ansvarige. Vi l\u00e4mnar inte support p\u00e5 l\u00f6sningar d\u00e4r VPN anslutning mellan terminal och programvara anv\u00e4nds. Om &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.tidsupport.se\/kb2\/frobergs\/tm-600\/pc\/inga-nya-stamplingar-registreras\/\" class=\"more-link\">Forts\u00e4tt l\u00e4sa<span class=\"screen-reader-text\"> \u201dInga nya st\u00e4mplingar registreras p\u00e5 datorn \/ Enheten \u00e4r inte ansluten i programvaran, vad \u00e4r fel?\u201d<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46],"tags":[],"_links":{"self":[{"href":"https:\/\/www.tidsupport.se\/kb2\/wp-json\/wp\/v2\/posts\/3128"}],"collection":[{"href":"https:\/\/www.tidsupport.se\/kb2\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tidsupport.se\/kb2\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tidsupport.se\/kb2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tidsupport.se\/kb2\/wp-json\/wp\/v2\/comments?post=3128"}],"version-history":[{"count":18,"href":"https:\/\/www.tidsupport.se\/kb2\/wp-json\/wp\/v2\/posts\/3128\/revisions"}],"predecessor-version":[{"id":3475,"href":"https:\/\/www.tidsupport.se\/kb2\/wp-json\/wp\/v2\/posts\/3128\/revisions\/3475"}],"wp:attachment":[{"href":"https:\/\/www.tidsupport.se\/kb2\/wp-json\/wp\/v2\/media?parent=3128"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tidsupport.se\/kb2\/wp-json\/wp\/v2\/categories?post=3128"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tidsupport.se\/kb2\/wp-json\/wp\/v2\/tags?post=3128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}